Frequently Asked Questions
Everything you need to know about your Savotta shopping experience.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or checking the product description for specific fit notes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.
Are your materials sustainably sourced?
Yes, Savotta is committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit our factories annually for fair labor practices.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team.